Business as a Creative Practice: Creativity, Leadership & Human-Centred Thinking | Anna Masalin
In this conversation, I speak with Anna Masalin, Managing Director of Tulos in Helsinki, whose professional journey beautifully bridges art, culture, education, and business.
Anna has a background in Art History, which she studied in the UK, and we talk about how the Erasmus programme almost took her to Rome as well. Being exposed to different cultures at a young age helped shape her worldview, and Anna reflects on how these early international and cultural experiences later became a strong asset in her career. Looking back, she can clearly see how living and studying across borders nurtured adaptability, curiosity, and an openness that continues to inform her leadership today.
We also talk about her childhood in Helsinki, where the school she attended placed a strong emphasis on music education as part of the curriculum. With many opportunities to study and engage with music, this became the starting point for her creative way of thinking. Anna shares her deep belief in the value of music within the education system and the essential role it plays in a child’s cognitive, emotional, and social development. Music, she explains, is not just about learning an instrument, but about developing listening skills, empathy, discipline, and creative confidence.
A central theme of our conversation is the idea that business itself is a creative act. Anna sees creativity not as something separate from strategy or structure, but as the very force that enables problem-solving, innovation, and meaningful change. She believes that we are all inherently creative, even though we express that creativity in vastly different ways — through art, leadership, communication, systems thinking, or decision-making.
We also explore how her background in Art History gives her a broader perspective on the present. Studying history, movements, and patterns allows her to recognise how today’s challenges are often repetitions or evolutions of past ideas. This long-view perspective helps her navigate complex situations with greater awareness, reminding us that understanding where we come from can offer clarity about where we are going.
Anna shares her thoughts on what could become possible if we were willing to let go of outdated models and rigid ways of thinking — particularly in business and organisational culture. She advocates for bringing creativity back into leadership, alongside human-centred thinking, empathy, and trust. In her view, the impact of the individual within an organisation should never be underestimated; meaningful change often begins with people who are encouraged to think differently and act authentically.
I truly enjoyed this conversation with Anna and deeply admire her thoughtful, creative approach to business — one that values culture, humanity, and imagination as essential tools for shaping sustainable and forward-thinking organisations.